Specific terms are tailored and change from time to time, and a link to the relevant terms will be included representing the relevant service during proposal, offer or initial contract stage. Copies of specific terms are available on request.
Domain Name Registration
We do not warrant or guarantee that the domain name applied for will be registered or is capable of being registered by you. Accordingly, you should take no action in respect of your requested domain name(s) until you have been notified by us that your requested domain name has been fully registered.
The registration of the domain name and its ongoing use is subject to the relevant naming authority’s terms and conditions of use and you are responsible for ensuring that you are aware of those terms and conditions and can and do comply with them. You irrevocably waive any claims you may have against us in respect of the decision of a naming authority to refuse to register a domain name and, without limitation agree that the administration charge paid by you to us shall be non-refundable in any event. This does not affect your statutory rights as a consumer.We accept no responsibility in respect of the use of a domain name by you and any dispute between you and any other individual or organisation regarding a domain name must be resolved between the parties concerned and we will take no part in any such dispute. We reserve the right, on our becoming aware of such a dispute, at our sole discretion and without giving any reason, to either suspend or cancel the domain name, and/or to make appropriate representations to the relevant naming authority. This does not affect your statutory rights as a consumer.Once you enter a contract with TechPlix Ltd to purchase a Domain, we will charge your card/invoice you, immediately. You must not under any circumstances order the same domain from another registrar before or after entering into a contract with TechPlix Ltd, as this will cause us unwarranted administration problems & costs, and we will not be able to issue a refund under any circumstances, whether we manage to obtain the domain first or whether the other registrar obtains it for you.We will not be held liable for any losses (directly or indirectly) caused by non re-registration of domains for whatever reason. The re-registration of domains are solely the client’s responsibility. However, we will attempt to contact the owner of the domain in advance in order to give the option to renew the registration of the domain through TechPlix Ltd. Transfers: we cannot transfer a domain out for the first 3 months of registration. Transfer out charges may apply depending on the domain name extension.
General Terms
The following terms of business apply to any or all of the domain name registration, web site hosting, SEO, PPC, email services (together “Services” and individually “Service”) or any other service to be provided by us to you from time to time.These terms and conditions are subject to change from time to time without notice.
Complaints Procedures
If you have any complaints, or have a dispute, we will aim to response and resolve them within 24-48 hours. If you feel you are entitled to a refund on any of our services, we will act swiftly to resolve the matter.
We aim to give good service and value for money, however we recognize that from time to time issues can arise that need to be escalated.
For any complaints please contact to the below address in writing:
If you are unhappy with any of our services, or you feel that you have not received a satisfactory response from our Customer Support team,
you may send your complaint in writing to Customer Support Team.
